1. Stay calm. A failing grade is not a reflection on your parenting skills, and it isn’t a life sentence for your child. How you respond to failure speaks to what you value. Treat a failing grade as an opportunity for meaningful dialogue so you can learn more about who your child is and what works for him or her.

2. Get the specifics. Talk with your child and the teacher. Is the problem confined to one aspect of subject, or is it pervasive? Is it related to lack of understanding or lack of effort? The answers to these questions will determine your next steps.

3. Recognize and build on strengths. We are each as unique as our fingerprints, with our own particular blend of strengths, interests, and learning preferences. It makes good sense to help your child identify and use his or her strengths to learn difficult concepts and skills.

4. Check the environment. Make sure conditions at home support academic success. Consider: Does your child have enough time for schoolwork and relaxation? Are too many commitments leaving your child stressed and exhausted? Are you providing the supports that are appropriate for your child? For example, some students need a quiet place to work free from distractions, while others benefit from background music and your presence.

5. Model a growth mindset. A person with a growth mindset believes, “With effort I can improve.” An individual with a fixed mindset believes, “Effort doesn’t matter. I need to avoid looking stupid.” Psychology professor Carol Dweck found that students who were praised for effort rather than ability persisted longer at difficult tasks and, as a result, sharpened their skills. Model a growth mindset in your own life and in all interactions with your child.